Continuous Process Improvement: Where to Start?

Have you set the right KPIs for effective CPI? Are you optimizing your operations for a synergistic effect?   It can… Continue reading Continuous Process Improvement: Where to Start?

McCall Ginsberg: Lawyers and  State Procurement Offices

How often do you chat with your office’s attorney? On this episode, we talk with McCall Ginsberg, Deputy… Continue reading McCall Ginsberg: Lawyers and  State Procurement Offices

Special Episode! 2021 NASPO Exchange Conference

Pulse Podcast is excited to offer this special episode! What event could spark such a special occasion? NASPO… Continue reading Special Episode! 2021 NASPO Exchange Conference

Everything is NOT Awesome – Difficult Customer Situations

Imagine this – a state agency has come to you with frustrations about a lack of communication from… Continue reading Everything is NOT Awesome – Difficult Customer Situations

3 Tips for Re-Building Your Post-Pandemic Office

Both the Center on Budget and Policy Priorities and the National Conference of State Legislatures project that budget… Continue reading 3 Tips for Re-Building Your Post-Pandemic Office

Organizing Your Thought Process with Dr. Kevin Snyder

Do you feel stuck in a fog lately? We have all had moments of surrealness in 2020. How… Continue reading Organizing Your Thought Process with Dr. Kevin Snyder

Don’t just Recover, Improve with these 7 Strategies

With every challenge comes opportunity, and the 2020 pandemic is no exception.  Pulse is here to help with… Continue reading Don’t just Recover, Improve with these 7 Strategies

Back to School Technology: Are You Ready?

Most districts and states have begun working through the logistics of returning to school for faculty, staff, and… Continue reading Back to School Technology: Are You Ready?

An Interview with Sarah Hilderbrand, COO for NASPO ValuePoint

Pulse Podcast checks in with Sarah Hilderbrand, Chief Operations Officer (COO) for NASPO ValuePoint (NVP) this week. COO… Continue reading An Interview with Sarah Hilderbrand, COO for NASPO ValuePoint

What You Should Know about Contact Tracing

What happens when someone tests positive for a dangerously contagious disease? Contact tracing is already a daily task… Continue reading What You Should Know about Contact Tracing