Plan for Success with Project Management

You are already thinking like a project manager, you just don’t know it.

Everything is NOT Awesome – Difficult Customer Situations

Imagine this – a state agency has come to you with frustrations about a lack of communication from… Continue reading Everything is NOT Awesome – Difficult Customer Situations

Four Steps to Better KPIs

Deciding what key performance indicators (KPIs) the central procurement office should use can be tough. Where to even… Continue reading Four Steps to Better KPIs

You’re So Vain: Vanity Metrics

Key performance indicators (KPIs) are a valuable resource to the public procurement official. The right KPIs will demonstrate… Continue reading You’re So Vain: Vanity Metrics

Implementing Mandatory Changes to Policy and Procedures

Death and taxes may be the certainties of life but for the public official, bureaucracy and policy changes… Continue reading Implementing Mandatory Changes to Policy and Procedures

eProcurement with NASPO’s Chief Information Officer, Bob Sievert

On this week’s episode of Pulse Podcast we have a discussion about eProcurement with NASPO’s Chief Information Officer,… Continue reading eProcurement with NASPO’s Chief Information Officer, Bob Sievert

A Day in the Life: Jessica Vieira

This week, we caught up with Wisconsin State Training Coordinator, Jessica Vieira. Jessica has a heart for service… Continue reading A Day in the Life: Jessica Vieira

Continuous Improvement Webinar – Find the Gap!

Recently, on a NASPO webinar aimed at helping state procurement officials determine what continuous improvement tools and methods… Continue reading Continuous Improvement Webinar – Find the Gap!