The Case of the Missing Worker

At the National Governors Association Winter Meeting in Washington, D.C., one topic was raised in every single session and panel: worker… Continue reading The Case of the Missing Worker

Part II Use the Strike Force with Daniel Glad

Guest Host Megan Smyth, NASPO Director of Legal Education,  joins the Pulse to speak with Daniel Glad, Director… Continue reading Part II Use the Strike Force with Daniel Glad

Finding IT Talent in a Haystack! Part II

Is IT Procurement for you? Explore ways you may already be the best choice to fill that IT… Continue reading Finding IT Talent in a Haystack! Part II

Customer Service to Agency Stakeholders

A successful procurement relies on quality customer service from the procurement specialist.  An important component of customer service… Continue reading Customer Service to Agency Stakeholders

Everything is NOT Awesome – Difficult Customer Situations

Imagine this – a state agency has come to you with frustrations about a lack of communication from… Continue reading Everything is NOT Awesome – Difficult Customer Situations

How to Cope with Volatility, Uncertainty, Complexity, Ambiguity

By one estimate, this spring we leapt 5 years into the future in 8 weeks’ time so if… Continue reading How to Cope with Volatility, Uncertainty, Complexity, Ambiguity

Ease Working From Home

The COVID-19 pandemic has left many organizations to figure out how to best adjust their workflows and training… Continue reading Ease Working From Home

Succession Planning: Don’t Just Plan for Your Future

As a greater proportion of the workforce reaches retirement age each year, the importance of succession planning has… Continue reading Succession Planning: Don’t Just Plan for Your Future