Mentorship – Benefits for All

How do you learn best? In the classroom, a digital environment, independent study, or one on one interaction?… Continue reading Mentorship – Benefits for All

Pulse Fiscal Year Round-Up!

It is that time of the year again.   The end of the fiscal year and the kick… Continue reading Pulse Fiscal Year Round-Up!

Moving to eProcurement: Kelly Sanders and Andrew Cochran, OH

In the state of Ohio, Central Procurement has been asking themselves and their agency ambassadors, where do we… Continue reading Moving to eProcurement: Kelly Sanders and Andrew Cochran, OH

Cybersecurity, CIO-CPO Relationships, and the NASCIO/NASPO Paper

This week on Pulse Podcast, we’re talking with Meredith Ward, Director of Policy & Research at the National… Continue reading Cybersecurity, CIO-CPO Relationships, and the NASCIO/NASPO Paper

Improving Cybersecurity in State Procurement

Technology is increasingly connected through cloud infrastructure making it more efficient and accessible, however more risk is taken… Continue reading Improving Cybersecurity in State Procurement

Rachel Dougherty: Minnesota’s Connected and Automated Vehicle Challenge

Rachel Dougherty, Enterprise Contracts Counsel for the Minnesota Office of State Procurement (OSP) discusses how a conversation between… Continue reading Rachel Dougherty: Minnesota’s Connected and Automated Vehicle Challenge

Customer Service to Agency Stakeholders

A successful procurement relies on quality customer service from the procurement specialist.  An important component of customer service… Continue reading Customer Service to Agency Stakeholders

Reflecting on the Pandemic: Networking

You, like many people, may feel dread in hearing the word “networking.” You are not alone, according to… Continue reading Reflecting on the Pandemic: Networking

Everything is NOT Awesome – Difficult Customer Situations

Imagine this – a state agency has come to you with frustrations about a lack of communication from… Continue reading Everything is NOT Awesome – Difficult Customer Situations

Relations Matter!

Agency relations and customer service is NASPO’s top priority for 2019. What an exciting topic to tackle as… Continue reading Relations Matter!