Everything is NOT Awesome – Difficult Customer Situations

Imagine this – a state agency has come to you with frustrations about a lack of communication from… Continue reading Everything is NOT Awesome – Difficult Customer Situations

Don’t just Recover, Improve with these 7 Strategies

With every challenge comes opportunity, and the 2020 pandemic is no exception.  Pulse is here to help with… Continue reading Don’t just Recover, Improve with these 7 Strategies

Learning in a Virtual Environment with Laurie Brown

Embracing the virtual world is not a new concept to the education field, but never before has the… Continue reading Learning in a Virtual Environment with Laurie Brown

Dr. Zhaohui Wu and Supply Chain Issues

This week we have a conversation with Dr. Zhaohui Wu, professor of Supply Chain and Operations Management at… Continue reading Dr. Zhaohui Wu and Supply Chain Issues