Considering Outcomes (Not Just Outputs) Through Your KPIs

You’ve been getting complaints that the floors in the procurement office are too sticky. As the administrator of… Continue reading Considering Outcomes (Not Just Outputs) Through Your KPIs

Continuous Process Improvement: Where to Start?

Have you set the right KPIs for effective CPI? Are you optimizing your operations for a synergistic effect?   It can… Continue reading Continuous Process Improvement: Where to Start?

Four Steps to Better KPIs

Deciding what key performance indicators (KPIs) the central procurement office should use can be tough. Where to even… Continue reading Four Steps to Better KPIs