Imagine this – a state agency has come to you with frustrations about a lack of communication from… Continue reading Everything is NOT Awesome – Difficult Customer Situations
News Type: Pulse Blog
Lean Green Procurement Machine
Whether developing an Environmentally Preferable Purchasing Program (EPP) or looking to transition specific contracted products and services to… Continue reading Lean Green Procurement Machine
Pulse Will See You in 2021!
“….You better not cry; you better not pout, I’m telling you why……” Pulse will return for the new… Continue reading Pulse Will See You in 2021!
How to Cope with Volatility, Uncertainty, Complexity, Ambiguity
By one estimate, this spring we leapt 5 years into the future in 8 weeks’ time so if… Continue reading How to Cope with Volatility, Uncertainty, Complexity, Ambiguity
Four Steps to Better KPIs
Deciding what key performance indicators (KPIs) the central procurement office should use can be tough. Where to even… Continue reading Four Steps to Better KPIs
You’re So Vain: Vanity Metrics
Key performance indicators (KPIs) are a valuable resource to the public procurement official. The right KPIs will demonstrate… Continue reading You’re So Vain: Vanity Metrics
Implementing eGovernment: 3 Lessons from Estonia
State governments across the country have switched to work from home to comply with quarantine orders. This has… Continue reading Implementing eGovernment: 3 Lessons from Estonia
Small Business and the Shift to Regional Supply Chains
In the age of digitization and global pandemic, diversifying supply chains is on the top of every public… Continue reading Small Business and the Shift to Regional Supply Chains
3 Tips for Re-Building Your Post-Pandemic Office
Both the Center on Budget and Policy Priorities and the National Conference of State Legislatures project that budget… Continue reading 3 Tips for Re-Building Your Post-Pandemic Office
Preparing for Simultaneous Emergencies
If the COVID-19 pandemic has had a silver lining, it has been the forced shift to working from… Continue reading Preparing for Simultaneous Emergencies