Design Thinking: 5 Phases to Better Serve the Public

  Removing bottlenecks Eliminating inefficiencies Improving accuracy These are the common phrases championed by Continuous Process Improvement (CPI). … Continue reading Design Thinking: 5 Phases to Better Serve the Public

Spread the Word–It’s Procurement Awareness Month! 

  What is public procurement? You would not believe the range of responses I got when I asked… Continue reading Spread the Word–It’s Procurement Awareness Month! 

Advocating for Yourself and Public Procurement!

Public procurement is an indispensable and crucial function that affects us all no matter who we are, where we… Continue reading Advocating for Yourself and Public Procurement!

New Year’s Resolution: Boosting Your Office’s Customer Service  

  A high-quality customer service relationship with stakeholders is vital to organizational success, especially in public procurement. Providing exceptional customer… Continue reading New Year’s Resolution: Boosting Your Office’s Customer Service  

Connections: Elevating State Procurement 

At NASPO, connections are the lifeblood of our organization. We are truly grateful to have had so many wonderful connections… Continue reading Connections: Elevating State Procurement 

4 Steps for Dealing with Price Volatility in Commodities 

It has been over a year and a half since Covid-19 hit our borders. As a procurement professional,… Continue reading 4 Steps for Dealing with Price Volatility in Commodities 

Responding to Change: Penn State’s New Supply Chain Certificate

Penn State’s new Supply Chain Risk Management Certificate plans to better prepare students for our new, more risky… Continue reading Responding to Change: Penn State’s New Supply Chain Certificate

Student Recruitment: An Interview with Michelle Luong

We had a chance to speak with Michelle Luong, a senior at Penn State University, majoring in Supply… Continue reading Student Recruitment: An Interview with Michelle Luong

Continuous Process Improvement: Where to Start?

Have you set the right KPIs for effective CPI? Are you optimizing your operations for a synergistic effect?   It can… Continue reading Continuous Process Improvement: Where to Start?

Recruitment. Here We Go Again!

Let’s continue to talk about the talent supply chain.   First and most important: If you are in need… Continue reading Recruitment. Here We Go Again!