A high-quality customer service relationship with stakeholders is vital to organizational success, especially in public procurement. Providing exceptional customer… Continue reading New Year’s Resolution: Boosting Your Office’s Customer Service
Tag: Customer Satisfaction
A Day in the Life: Rosalyn Ingram
This is an updated post based on highlights from the interview with Rosalyn Ingram, Director of State Purchasing… Continue reading A Day in the Life: Rosalyn Ingram
3 Ways to Simultaneously Improve Employee and Customer Satisfaction
In the world of modern procurement, your office is constantly doing business with citizens, vendors, and government agencies.… Continue reading 3 Ways to Simultaneously Improve Employee and Customer Satisfaction