New Year’s Resolution: Boosting Your Office’s Customer Service  

A high-quality customer service relationship with stakeholders is vital to organizational success, especially in public procurement. Providing exceptional customer… Continue reading New Year’s Resolution: Boosting Your Office’s Customer Service  

4 Steps for Dealing with Price Volatility in Commodities 

It has been over a year and a half since Covid-19 hit our borders. As a procurement professional,… Continue reading 4 Steps for Dealing with Price Volatility in Commodities 

Student Recruitment: An Interview with Michelle Luong

We had a chance to speak with Michelle Luong, a senior at Penn State University, majoring in Supply… Continue reading Student Recruitment: An Interview with Michelle Luong

Continuous Process Improvement: Where to Start?

Have you set the right KPIs for effective CPI? Are you optimizing your operations for a synergistic effect?

Recruitment. Here We Go Again!

Let’s continue to talk about the talent supply chain.   First and most important: If you are in need… Continue reading Recruitment. Here We Go Again!

Cybersecurity Awareness Month: Are you cyber smart? 

Share how you and your department are taking steps to #BeCyberSmart and stay secure during #CybersecurityAwarenessMonth! 

Can’t We Just Blame Bureaucracy?

The COVID-19 pandemic shined a light on how both bureaucracy and supply chains react to black swan events.

Documenting Processes and Procedures: Not Just for Litigation Anymore!

“If you don’t write it down, it didn’t happen.” How many of us have heard this before –… Continue reading Documenting Processes and Procedures: Not Just for Litigation Anymore!

Cyber Hygiene: Clean Your Act Up

The White House has issued a new order in response to growing cybersecurity threats.  Is your procurement office… Continue reading Cyber Hygiene: Clean Your Act Up

Plan for Success with Project Management

You are already thinking like a project manager, you just don’t know it.