How to Cope with Volatility, Uncertainty, Complexity, Ambiguity

By one estimate, this spring we leapt 5 years into the future in 8 weeks’ time so if… Continue reading How to Cope with Volatility, Uncertainty, Complexity, Ambiguity

Four Steps to Better KPIs

Deciding what key performance indicators (KPIs) the central procurement office should use can be tough. Where to even… Continue reading Four Steps to Better KPIs

You’re So Vain: Vanity Metrics

Key performance indicators (KPIs) are a valuable resource to the public procurement official. The right KPIs will demonstrate… Continue reading You’re So Vain: Vanity Metrics

Dianne Lancaster, NASPO’s CLO, Parts 2 and 3

This week on Pulse Podcast, we have a special TWO episode drop as we finish up the conversation… Continue reading Dianne Lancaster, NASPO’s CLO, Parts 2 and 3

An Interview with Dianne Lancaster, NASPO’s CLO, Part 1

Dianne Lancaster, NASPO’s Chief Learning Officer, kicks off the first of a three-part series. Dianne Lancaster, NASPO’s Chief… Continue reading An Interview with Dianne Lancaster, NASPO’s CLO, Part 1

Erica MacKellar and Shelby Kerns: the 2020 Fiscal Year

It was a busy week for the podcast! Olivia Hook-Frey joins Kevin Minor back this week as a… Continue reading Erica MacKellar and Shelby Kerns: the 2020 Fiscal Year

Small Business and the Shift to Regional Supply Chains

In the age of digitization and global pandemic, diversifying supply chains is on the top of every public… Continue reading Small Business and the Shift to Regional Supply Chains