Imagine this – a state agency has come to you with frustrations about a lack of communication from… Continue reading Everything is NOT Awesome – Difficult Customer Situations
Tag: National Association of State Procurement Officials
Black Swans: Anticipate Your Supply Chain Reactions
In a report released in late April , IBM’s Institute for Business Value weighs in on how organizations… Continue reading Black Swans: Anticipate Your Supply Chain Reactions
Relations Matter!
Agency relations and customer service is NASPO’s top priority for 2019. What an exciting topic to tackle as… Continue reading Relations Matter!