Tag: NASPO best practices

Implementing Change within State Government

Change is not easy. How do two people with the same title in different states implement learning and… Continue reading Implementing Change within State Government

Customer Service to Agency Stakeholders

A successful procurement relies on quality customer service from the procurement specialist.  An important component of customer service… Continue reading Customer Service to Agency Stakeholders

Matt Oyer and Leading the Professional Development Team

Are you ready to check your pulse this week? In season 1, we wished our former Chief Learning… Continue reading Matt Oyer and Leading the Professional Development Team

Everything is NOT Awesome – Difficult Customer Situations

Imagine this – a state agency has come to you with frustrations about a lack of communication from… Continue reading Everything is NOT Awesome – Difficult Customer Situations

A Day on the Team: NASPO ValuePoint

For 2020, we are expanding our Day in the Life series, interviewing different NASPO/NASPO ValuePoint teams. This series… Continue reading A Day on the Team: NASPO ValuePoint

Another Resource for your Procurement Toolbox: PTAC

Like most problem-solvers, procurement professionals have a metaphorical toolbox that they reach into from time to time to… Continue reading Another Resource for your Procurement Toolbox: PTAC

Meaningful KPIs in Four Easy Steps

Have you been tasked with developing Key Performance Indicators (KPIs) for your organization and don’t know where to… Continue reading Meaningful KPIs in Four Easy Steps