3 Ways to Simultaneously Improve Employee and Customer Satisfaction

In the world of modern procurement, your office is constantly doing business with citizens, vendors, and government agencies.… Continue reading 3 Ways to Simultaneously Improve Employee and Customer Satisfaction

Proactive Contract Management for the Modern Procurement Professional

This article is a proponent of NASPO Best Practices: Ethics and Accountability white paper and aims to augment… Continue reading Proactive Contract Management for the Modern Procurement Professional

3 Procurement Leadership Models for the New Year

Centralization and strategic leadership continue to be focus areas for state procurement offices around the country in the… Continue reading 3 Procurement Leadership Models for the New Year

Top Tips for Procuring Accessible Technology

Imagine trying to use a computer without a mouse. Imagine trying to watch a video without speakers. Imagine… Continue reading Top Tips for Procuring Accessible Technology

Meaningful KPIs in Four Easy Steps

Have you been tasked with developing Key Performance Indicators (KPIs) for your organization and don’t know where to… Continue reading Meaningful KPIs in Four Easy Steps

Is Agile the Answer?

“We used waterfall to put a man on the moon, so it can’t be that bad,” said Aldila… Continue reading Is Agile the Answer?

Ten Things Your Procurement Officer Wants You to Know

A unique aspect of NASPO’s Exchange conference is the opportunity it provides to state members and suppliers to… Continue reading Ten Things Your Procurement Officer Wants You to Know