Be a Better Boss

When I became a new supervisor in 2008, I realized right away that I was woefully under-prepared. My… Continue reading Be a Better Boss

Keeping Up with Continuous Improvement

No matter how well your office is running, there is always room for improvement! Consistently looking for ways… Continue reading Keeping Up with Continuous Improvement

3 Ways to Simultaneously Improve Employee and Customer Satisfaction

In the world of modern procurement, your office is constantly doing business with citizens, vendors, and government agencies.… Continue reading 3 Ways to Simultaneously Improve Employee and Customer Satisfaction