Design Thinking: 5 Phases to Better Serve the Public

Removing bottlenecks Eliminating inefficiencies Improving accuracy

New Year’s Resolution: Boosting Your Office’s Customer Service  

A high-quality customer service relationship with stakeholders is vital to organizational success, especially in public procurement. Providing exceptional customer… Continue reading New Year’s Resolution: Boosting Your Office’s Customer Service  

Student Recruitment: An Interview with Michelle Luong

We had a chance to speak with Michelle Luong, a senior at Penn State University, majoring in Supply… Continue reading Student Recruitment: An Interview with Michelle Luong