Course Description:
This Procurement U online course is designed to provide public procurement professionals with a basic understanding of key performance indicators (KPIs) and their application within the context of procurement. The course defines KPIs, offers procurement-specific examples, and discusses critical steps in the KPI development process.
Suggested Audience:
Chief Procurement Officers (CPOs) and other public procurement leaders responsible for setting department-level goals, as well as other public procurement professionals involved in monitoring the performance of projects.
Goal(s):
To guide public procurement officials in understanding the fundamental characteristics of KPIs and how they can be used to drive the performance of staff and suppliers.
Learning Objectives:
Upon completion of this course participants will be able to:
1. Identify characteristics of effective key performance indicators (KPIs) for public procurement programs or projects
2. Describe essential steps to consider when implementing new KPIs in procurement
Contact Hours: 2
IACET CEUs: .2
Universal Public Procurement Certification Council (UPPCC) Certification Alignment:
Certified Professional Public Buyer (CPPB)
• Domain II. Procurement Life Cycle: Pre-Solicitation Planning:
o Competency A. Integrate strategic procurement, organizational, and stakeholders’ goals and objectives in planning the procurement
• Domain IV. Procurement Life Cycle: Contract Development & Administration:
o Competency C.3. Administer the contract process: Supplier compliance and performance
• Domain V. Leadership & Influence
o Competency A. Advocate for and demonstrate the value of public procurement
Certified Public Procurement Officer (CPPO)
• Domain I. Procurement Organization Business Principles:
o Competency I. Manage procurement audit and review processes
• Domain III. Strategic Procurement Planning:
o Competency A. Develop procurement goals and objectives to meet organizational needs and align with organizational strategic objectives
o Competency C. Manage procurement performance metrics to track activities and outcomes
• Domain V. Contract Management
o Competency A.2. Establish a contract management process: Supplier performance and compliance
• Domain VI. Leadership & Influence
o Competency A. Advocate for and demonstrate the value of public procurement
o Competency G.4. Manage procurement organization talent and resources: Development and monitoring of performance metrics